Privacy Policy
Introduction
Section titled “Introduction”FinBrain Technologies (“FinBrain,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the FinBrain website (finbrain.tech), FinBrain Terminal (terminal.finbrain.tech), FinBrain REST API, Python SDK, Model Context Protocol (MCP) integration, and all related services (collectively, the “Services”).
By using the Services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use the Services.
This Privacy Policy applies to information we collect:
- From individuals who visit our websites, create accounts, subscribe to plans, or contact us
- Through automated means (cookies, logs, analytics) when you interact with the Services
- From third parties who provide us with account or payment information
This policy does not apply to the underlying market data served through the Services, which relates to publicly traded companies and public disclosures, not to you personally.
Information We Collect
Section titled “Information We Collect”Information You Provide
Section titled “Information You Provide”We collect information you voluntarily provide when you:
- Create an account or subscribe to our Services
- Contact us for support, sales, or general inquiries
- Subscribe to our newsletter, blog, or updates
- Provide feedback, testimonials, or participate in surveys
This information may include:
- Name and email address
- Billing information and payment details (processed by our payment processor)
- Company name, role, and professional context
- Communication preferences
- Content you submit to us (support tickets, feedback, inquiries)
Information Collected Automatically
Section titled “Information Collected Automatically”When you use the Services, we automatically collect:
- IP address and approximate geographic location
- Browser type, version, and language
- Operating system and device information
- Pages visited, referring URLs, and time spent
- Clicks, scrolls, and other interaction events
- Error and diagnostic logs
API and Service Usage Data
Section titled “API and Service Usage Data”For paid subscribers, we collect operational metadata required to deliver the Services:
- API request timestamps, endpoints, and parameters
- Request volumes, rate limits, and response codes
- Account and session identifiers
- Integration identifiers (e.g., MCP client or SDK version)
We do not monitor, track, or retain the financial decisions, trades, or investment strategies you develop using our data.
How We Use Your Information
Section titled “How We Use Your Information”We use the information we collect to:
Provide the Services
Section titled “Provide the Services”- Authenticate accounts and API requests
- Deliver subscribed data, features, and integrations
- Process subscriptions, payments, renewals, and refunds
- Provide customer support and respond to inquiries
Operate and Improve the Services
Section titled “Operate and Improve the Services”- Analyze usage patterns and performance
- Diagnose and resolve technical issues
- Develop new features, datasets, and integrations
- Detect, prevent, and respond to fraud, abuse, or security threats
Communicate With You
Section titled “Communicate With You”- Send transactional communications (account, billing, service notices)
- Notify you of material changes to our terms, policies, or Services
- Send marketing communications where permitted, with an option to unsubscribe
- Respond to your questions and support requests
Comply With Legal Obligations
Section titled “Comply With Legal Obligations”- Meet tax, accounting, and regulatory requirements
- Respond to lawful requests from courts, regulators, or law enforcement
- Enforce our Terms and protect our rights, property, and users
Cookies and Similar Technologies
Section titled “Cookies and Similar Technologies”We use cookies, local storage, and similar technologies to:
- Keep you signed in and maintain session state
- Remember preferences and settings
- Measure traffic and improve the Services via analytics providers
- Support security and fraud prevention
You can control cookies through your browser settings. Disabling cookies may impair certain features of the Services.
How We Share Information
Section titled “How We Share Information”We do not sell, rent, or trade your personal information. We share information only in the limited circumstances described below.
Service Providers
Section titled “Service Providers”We engage trusted third-party providers to help operate the Services. These include:
- Payment processing (e.g., Stripe)
- Cloud infrastructure and hosting
- Analytics and product telemetry
- Email and transactional communications
- Customer support tooling
These providers access information only to perform services on our behalf and are contractually obligated to protect it.
Legal and Safety
Section titled “Legal and Safety”We may disclose information when we reasonably believe it is necessary to:
- Comply with applicable law, regulation, legal process, or governmental request
- Enforce our Terms and other agreements
- Investigate or prevent fraud, security incidents, or abuse
- Protect the rights, property, or safety of FinBrain, our users, or the public
Business Transfers
Section titled “Business Transfers”If FinBrain is involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to the terms of this Privacy Policy.
With Your Consent
Section titled “With Your Consent”We may share information with other parties when you direct or authorize us to do so (for example, connecting a third-party application to your account).
Data Security
Section titled “Data Security”We implement administrative, technical, and physical safeguards designed to protect your information, including:
- Encryption of data in transit (TLS)
- Access controls, authentication, and least-privilege principles
- Monitoring, logging, and incident response procedures
- Regular review of security practices
No method of transmission or storage is 100% secure. We cannot guarantee absolute security, and you are responsible for keeping your account credentials confidential.
Data Retention
Section titled “Data Retention”We retain information for as long as necessary to provide the Services, operate our business, and comply with legal obligations. Specifically:
- Account and billing information: retained while your account is active and for a reasonable period thereafter
- API and usage logs: typically retained for up to 90 days for debugging, security, and abuse prevention
- Records required for tax, accounting, or legal compliance: retained for the period required by applicable law
You may request deletion of your account and associated data at any time, subject to our legal and operational retention obligations.
Your Rights
Section titled “Your Rights”Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (“right to be forgotten”)
- Receive a portable copy of your information
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
To exercise any of these rights, contact us at info@finbrain.tech. We may need to verify your identity before acting on a request. We will respond within the timeframe required by applicable law.
If you are in the European Economic Area, United Kingdom, or Switzerland, you have the right to lodge a complaint with your local supervisory authority.
International Data Transfers
Section titled “International Data Transfers”FinBrain is based in the United States, and your information may be processed in the U.S. and other countries where we or our service providers operate. Where required, we rely on appropriate legal mechanisms (such as Standard Contractual Clauses) to protect international transfers.
Children’s Privacy
Section titled “Children’s Privacy”The Services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it promptly. Parents or guardians who believe a minor has provided us with information should contact us at info@finbrain.tech.
Third-Party Links and Integrations
Section titled “Third-Party Links and Integrations”The Services may contain links to third-party websites or allow integration with third-party applications (including large language models and AI assistants). This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any information.
Changes to This Privacy Policy
Section titled “Changes to This Privacy Policy”We may update this Privacy Policy from time to time. When we do, we will:
- Post the updated policy on our website
- Update the “Last updated” date
- Where appropriate, notify you by email or through the Services
Your continued use of the Services after the effective date of a revised policy constitutes acceptance of the changes.
Contact Us
Section titled “Contact Us”For questions, requests, or concerns regarding this Privacy Policy or our data practices:
Email: info@finbrain.tech Website: finbrain.tech
Compliance
Section titled “Compliance”We strive to comply with applicable privacy laws, including:
- General Data Protection Regulation (GDPR)
- UK Data Protection Act and UK GDPR
- California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
- Other applicable U.S. state and international privacy regulations
Last updated: April 18, 2026