Privacy Policy
Introduction
Section titled “Introduction”At FinBrain Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the FinBrain website (finbrain.tech), FinBrain Terminal (terminal.finbrain.tech), REST API, Python SDK, and related services.
By using our services, you consent to the data practices described in this policy.
Information We Collect
Section titled “Information We Collect”Information You Provide
Section titled “Information You Provide”We collect information you voluntarily provide when you:
- Create an account or subscribe to our services
- Contact us for support or inquiries
- Subscribe to our newsletter or updates
- Provide feedback or participate in surveys
This information may include:
- Name and email address
- Billing information and payment details
- Company name and job title
- Communication preferences
Information Automatically Collected
Section titled “Information Automatically Collected”When you use our services, we automatically collect:
- IP address and general location
- Browser type and version
- Operating system
- API usage patterns and request logs
- Pages visited and features used
- Device information
API Usage Data
Section titled “API Usage Data”For API subscribers, we collect:
- API request timestamps and endpoints accessed
- Request volume and patterns
- Error logs for debugging purposes
We do not log the specific financial decisions you make based on our data.
How We Use Your Information
Section titled “How We Use Your Information”Service Provision
Section titled “Service Provision”- To provide access to FinBrain Terminal, API, and data services
- To process subscriptions and payments
- To authenticate your API requests
- To provide technical support and respond to inquiries
Service Improvement
Section titled “Service Improvement”- To analyze usage patterns and improve our services
- To develop new features and datasets
- To monitor system performance and reliability
- To detect and prevent fraud or abuse
Communication
Section titled “Communication”- To send important service updates and announcements
- To notify you of changes to our terms or policies
- To send marketing communications (with your consent)
- To respond to your questions and requests
Cookies and Tracking
Section titled “Cookies and Tracking”We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze site traffic via Google Analytics
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect some functionality.
Information Sharing
Section titled “Information Sharing”We do not sell, rent, or trade your personal information. We may share information with:
Service Providers
Section titled “Service Providers”Trusted third parties who help us operate our services:
- Payment processors (Stripe)
- Cloud hosting providers (AWS)
- Analytics services (Google Analytics)
- Email services
These providers are contractually bound to protect your information.
Legal Requirements
Section titled “Legal Requirements”We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or security threats
Business Transfers
Section titled “Business Transfers”In the event of a merger, acquisition, or sale, your information may be transferred as part of that transaction.
Data Security
Section titled “Data Security”We implement industry-standard security measures:
- Encryption of data in transit (TLS/SSL)
- Secure API authentication
- Access controls and monitoring
- Regular security assessments
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Data Retention
Section titled “Data Retention”We retain your information for as long as:
- Your account is active
- Needed to provide services
- Required by law or for legitimate business purposes
API logs are retained for 90 days for debugging purposes. You may request deletion of your data at any time.
Your Rights
Section titled “Your Rights”Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise these rights, contact us at info@finbrain.tech.
International Data Transfers
Section titled “International Data Transfers”Your information may be processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for international transfers.
Children’s Privacy
Section titled “Children’s Privacy”Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete it promptly.
Third-Party Links
Section titled “Third-Party Links”Our site may contain links to third-party websites (data sources, documentation, etc.). This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies.
Changes to This Policy
Section titled “Changes to This Policy”We may update this Privacy Policy from time to time. We will:
- Post the updated policy on our website
- Update the “Last Updated” date
- Notify users of material changes via email
Continued use of our services after changes constitutes acceptance.
Contact Information
Section titled “Contact Information”For questions about this Privacy Policy or our data practices:
Email: info@finbrain.tech
Website: finbrain.tech
Compliance
Section titled “Compliance”We are committed to compliance with applicable privacy laws, including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other applicable privacy regulations
Last updated: December 27, 2025